This Privacy Notice sets out how Mahandru Associates (hereinafter referred to as “Mahandru Associates” or “We”) processes data, whether on individuals (including personal data in respect of individuals who are clients, prospective clients, intermediaries or other third parties that Mahandru Associates interacts with, or any individual who is connected to those parties) or otherwise. Where the data held are on individuals, this document also sets out the rights of those individuals in respect of that personal data.
This Privacy Notice has been prepared in accordance with the provisions of the European General Data Protection Regulation (“GDPR”).
WHO WE ARE
We are one of the leading Residency & Citizenship Consultancy companies in Dubai.
Company Registered Name: Mahandru Associates
Our main office is located in Office # 1703, International Business Tower, Business Bay, Burj Khalifa Avenue, Dubai, United Arab Emirates.
We strive to protect personal data and apply high standards of conduct when it comes to privacy issues. We ensure that our employees / associates are provided with the appropriate training in order to handle personal data promptly and in accordance with the laws. Furthermore, we endeavour to ensure that any parties with whom we co-operate apply the same high standards when it comes to data protection and privacy as We do. We ensure to be equipped with highest level of professional etiquettes & code of ethics to maintain Client’s Data Privacy.
YOUR PERSONAL INFORMATION
When you visit one of our offices, our internet website(s), our social media pages, our online / media advertising channels or our representatives in various exhibitions, events or seminars or when you call / e-mail us; we may ask you to provide us with certain information so that we can communicate with you about our products and services and can address your enquiries with full commitment and professionalism. You are not obliged to provide us with such information, but if you choose not to, you may miss out on events and special offers and certain services may not be available to you.
The personal information we will ask you to provide is the following:
- Full Name
- Country of Residence
- Contact Number
- Family Details
- Work Related Information
HOW WE USE IT
Here at Mahandru Associates we take your privacy seriously and will only use your personal information in accordance with our Personal Data Protection Policy, in order to communicate with you about our services, ensure the continuous supply of the services and to improve the quality of our services.
The purposes for which we collect your personal information are as follows;
- To investigate and follow up on any comments, inquiries and complaints you may have and to resolve any disputes and problems which may have arisen with respect to the use of our services.
- To obtain feedback from you that will help us to improve and/ or further the provision of our facilities and services.
- To communicate with you about our services that may be of interest to you.
- To communicate with you about products and/or services of our affiliates that may be of interest to you.
- To inform you about promotional events, special offers, etc.
- To enable us to perform our obligations towards you.
- To comply with a legal obligation to which we may be subject.
- Any other purpose specifically requested and/or agreed by you.
HOW LONG WE KEEP IT
Your information will be kept only for as long as required to fulfil the purposes for which it was collected, in accordance with our Data Retention Policy. After the applicable retention period, your personal data will be irreversibly destroyed unless destruction is prohibited for legal, regulatory or technical reasons.
Any personal data held by us for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information. Please refer to our Data Retention Policy for more information on our personal data retention schedule.
Any requests for further information in relation to the continued processing of specific data and requests for destruction of data should be made to firstname.lastname@example.org.
CHANGES TO THIS PRIVACY NOTICE
Mahandru Associates keeps this Privacy Notice under review in order to ensure that it is in line with any changes to the laws relating to privacy and personal data. Any updates will be communicated to you promptly and shall also appear on the Firm’s website at www.prandcitizenship.com.
Should you believe that any personal information we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted by contacting us at www.prandcitizenship.com.
In the event that you wish to complain about how we have handled your personal data, please contact Mahandru Associates Data Projection Officer at email@example.com or in writing at Office # 1703, International Business Tower, Business Bay, Burj Khalifa Avenue, Dubai, United Arab Emirates. We will then look into your complaint and work with you to resolve the matter.
If you still feel that your personal data has not been handled appropriately according to the law, you can contact the Office of the Commissioner for Personal Data Protection.
Toll Free: 800 MAHANDRU (62426378)
Tel: 00971 4 437 558
Fax: 00971 4 437 5582
What’s App: 00971 55 994 7860